1. SHIPPING AND DELIVERY

International
Cost: Shipping fees are calculated based on the destination, weight, and dimensions of the package.
Timelines: International orders are processed within 15 – 20 business days.
Methods: We use SMSA for international shipments.

Local
Cost: A flat fee applies for local deliveries within Bahrain.
Timelines: Local orders are delivered within 7-10 business days.
Methods: We partner with Local Carrier for all local deliveries.

2. REFUND POLICY

Is it allowed? Refunds are allowed only if there is a manufacturing error or defect.
Method & Procedures: Contact us within 3 days of receiving the item to initiate a refund.
Terms & Timelines: Refunds are processed within 7–10 business days.

3. EXCHANGE POLICY

Is it allowed? Exchanges are only permitted if there is a manufacturing error or defect.
Method & Procedures: Contact us within 3 days of receiving the item to initiate an exchange.
Terms & Timelines: Exchanges are processed within 7–10 business days.

4. CANCELATION POLICY

Is it allowed? Yes, orders can be canceled within 10 minutes of placing the order.
Method & Procedures: Contact us via email or Instagram within 10 minutes.
Terms & Timelines: Once an order has been shipped, it cannot be canceled.